TechTriad Client Support

TechTriad is Your IT Resource

Real-time Support - Use the Help Desk

TechTriad Help DeskOur Help Desk is where you get results for website updates, edits, problems, "doesn't look right" advice, and much more. Our help desk is monitored 24/7/365 and we respond to help desk tickets within 24 (business) hours and often on the weekends. Most issues can be resolved so use the TechTriad Help Desk as your FIRST resource.

Need Email Setup and Support? At your fingertips!

Get Hosted Exchange EmailIf you travel extensively with a laptop, consider upgrading your email to Hosted Exchange. TechTriad is happy to add Hosted Exchange to our email hosting products for our clients. Even a sole proprietorship can enjoy all the benefits of Outlook Web Access, a single inbox, access to all your contacts, tasks and calendar from anywhere! Multiple users can access a shared calendar! We'll walk you through the set-up and you'll never have "hotel email problems" again! Contact us through the Help Desk to ask about Hosted Exchange email. (And you get a free license for Outlook 2007 when you sign up!)

Click here for Outlook setup and configuration

Free Client Screencasts and Free Webinars

Free Client Adobe Contribute ScreencastsTechTriad offers free online client screencasts to learn how to use Adobe Contribute to update your website; how to use WordPress to update your WordPress Business Website; and new webinars as clients request them. We also offer monthly webinars (make sure you're signed up for our newsletter in every left column on our site), most often on Fridays at 1:00 p.m. It's a good time to spend an hour learning how to use the tools that update your website so you can achieve the highest search-engine rankings possible. "Stale" sites aren't ranked as highly as those that are updated frequently.

Read All About It with Online Tutorials

Read Contribute TutorialsSometimes it's good to read how to learn how to edit or update your website using Adobe Contribute. TechTriad is constantly searching for new online tools and makes them available to you on our Tutorials page.